We recognize that all our patients are unique and deserve to receive orthodontic care that reflects their individual needs. Our experienced and talented team is committed to working with you and your family to create a comfortable, stress-free, and rewarding orthodontic experience every time you visit our practice.
We are pleased to welcome you and your family, and we look forward to working with you.
The front office team at Smile Straight Orthodontics — Aaron, Nancy A., Monica, and Amanda — is here to help you schedule visits, answer questions about insurance, financing, and treatment, and update your records. In addition to checking you in and out, they accept payments, answer the phones, keep our reception area clean and welcoming, and are the first smiling faces you’ll see. They will always greet you by name and with warmth; they’re glad you’re here!
Aaron loves meeting new people and building lasting friendships with our patients. Seeing people develop life-changing smiles, and being part of that experience, keeps him loving his job! Aaron is actively involved in the El Paso community. He currently coaches two club teams after hours. When Aaron’s not in the office or coaching, he’s usually reading. Aaron is a true bookworm and loves talking about and recommending books!
Nancy A. loves how patients arrive excited to show off the progress they’re making and seeing their smiles grow during treatment! She’s always happy to hear about a patient’s latest adventures and share in their lives. Nancy’s married and has a young son and daughter. She spends her free time with her family, loves volunteering in the community, and loves playing softball, too.
Monica enjoys helping patients and families! Nothing makes her happier than seeing a happy smile because she’s found the perfect appointment time, helped someone understand payment options, or taken care of insurance paperwork. Monica’s been married for many years. Her oldest child is about to graduate high school and her youngest is in elementary school. The family has a mare, Nena, and they go horseback riding on weekends.
Amanda loves interacting on a personal level with our patients. She’s always excited to meet new people, welcome them to the practice, and learn about their lives! Seeing people change their lives with a new smile, and how happy they are with the finished results, makes her smile. Amanda’s a mother to two extraordinary boys, and the love they share is amazing. She loves being with family and friends, laughter and happiness, and is a passionate reader, too.
Our back office team members — Abraham, Diana, Nancy V., Shell, and Jessica — work hard to ensure every visit goes smoothly. They keep our space sterile, stocked, and organized. They’ll seat you, explain what will happen during your visit, and assist the doctor during your procedure. Their goal, which is true for all of us, is to keep you smiling and laughing while you achieve your new smile!
Abraham is warm, friendly, and outgoing. Our back office manager, he oversees patient flow and makes sure we’re running on time. He loves talking with patients, trading jokes, and keeping everyone laughing during visits. Outside of work, Abraham treasures time with his son, Abraham Jr., and wife, Yesenia. He’s also a big football fan; he cheers for the 49ers, and his favorite athlete is LeBron James.
Diana, a dental assistant and lab technician, offers chairside assistance to help doctors and patients. She also works in our onsite lab, building custom appliances and retainers. Diana helps with marketing, including social media and outreach at health fairs, too. In her spare time, she loves being with her family and friends, especially watching movies or hiking. Currently enrolled in college night courses, Diana is studying to become a nutritionist.
Nancy V., a registered dental assistant, works chairside to help the doctors and patients during procedures. She loves building relationships and seeing lives transform as people develop their new smiles! Nancy’s a very busy mother of three beautiful children. She’s always on the run: taking the kids to soccer, MMA, and T-ball practice. When she finds the time, Nancy enjoys lifting weights and staying healthy.
Shell, a registered dental assistant, supports our patients and helps the doctors in the clinic. She loves being part of the process that creates perfect smiles and working with a great team! Shell’s married and has a son, two grandchildren, and five dogs. She likes working on landscaping projects in her yard and home craft and decorating projects.
Jessica’s a dental assistant who works with our new patients. She gets them ready and situated before their initial exam, takes the first set of photos and X-rays, and assists the doctors. She loves seeing people start their orthodontic journey and following their progress as they achieve a beautiful smile! The middle child of three siblings, Jessica loves learning new things and being outdoors. Her favorite times, though, are spent with her beautiful nephew!
Kimberly works with our patients from the beginning of their treatment to the end. She appreciates everyone’s unique personality and their excitement when starting with braces. Kim enjoys coming to work every single day to laugh with her coworkers and learn alongside our knowledgeable doctors. Kim is a newlywed going on two years with her beautiful spouse. She loves to travel, but first and foremost loves to spend time with her family and close friends. She loves life and life loves her!
Berenice enjoys working with all patients, but especially those who are just starting treatment. She is grateful to have the chance to make such a positive difference in their lives, and hopes to spread smiles to all her patients. Berenice is also thankful to work with such an amazing, family-centered team. Berenice has been married to her loving husband for 13 years, and they have two active boys. She enjoys family time, listening to music, and playing an occasional volleyball game.
Nancy works with patients and relished the opportunity to watch them grow from small children to high school and college graduates. Being a part of their life for so many years is rewarding and makes her feel as if she is a part of their families. Nancy is proud to be part of a dental team that puts patients first from the moment they walk in the door. Outside of work, Nancy voluntarily participates in worldwide work dedicated to teaching free Bible classes to people. She also likes to work out, read, listen to music, and hang out with friends and family. She is a proud cat lady and has three cats named Chloe, Gina, and Sumara!
The Smile Straight Orthodontics treatment coordinators, Jose and Christina, look forward to meeting you! They’ll ask about your goals and concerns, walk you through your complimentary consultation, and review your proposed treatment plan. They will clearly explain the different steps, all options, what to expect, and what you’ll need to do. In addition, they’ll talk about insurance and financing options. It’s important for you to be able to make an informed decision about your future smile. Christina and Jose are here to make sure you understand everything!
Jose loves when people come in excited about starting treatment and seeing them leave that first visit already wearing braces! He enjoys watching each person change and become happier as people move through treatment and he’s thrilled when they finish with a great smile. Jose is a baseball fanatic and loves being outdoors. He has three beautiful children and a wonderful wife. His motto? To live every day like it’s his last!
Christina loves watching patients gain confidence and feel more secure in their appearance because of their new smile. She believes there is nothing in the world so irresistibly contagious as laughter and good humor! Outside of work, Christina’s world is centered on her two beautiful daughters and her husband.